Menu Item
googleSavalan Kebab - Terms and Conditions
By using our Site, you agree to
- Use it only for lawful purposes
- Not attempt to disrupt or damage the Site or its security
- Provide accurate information when placing an order or creating an account
If you do not agree to these Terms, you may not use our Site.
Food Orders & Payments
Orders
When you place an order through the Site:
- You confirm the information provided is accurate
- You agree to pay the total price displayed at checkout
- We reserve the right to refuse or cancel orders, including due to availability, suspicious activity, or pricing errors
Pricing
Prices for menu items are listed on the Site and may change without notice.
Payment
- We accept the payment methods displayed at checkout.
Payments must be completed before your order is prepared or delivered.
Delivery & Collection
Delivery If delivery is available in your area:
Timeframes: Estimated delivery times are provided for convenience but are not guaranteed. Factors such as traffic, weather, and kitchen volume may cause delays.
Receipt of Goods: You must be available to accept delivery at the provided address. If you are not present, the driver may leave the order in a safe place or return it to the restaurant (charges may still apply).
Alcohol: If your order contains alcohol, you may be asked to provide valid ID upon delivery. We operate a Challenge 25 policy.
Click & Collect
- If you choose to collect your order, please arrive at the designated time.
- Uncollected orders may be disposed of for food safety reasons and will not be refunded.
Cancellations & Refunds
Cancellation by You
Due to the perishable nature of food, you may only cancel an order if the kitchen has not yet started preparing it.
To cancel, you must contact the restaurant immediately via telephone.
Cancellation by Us
We reserve the right to cancel your order if:
- We are unable to fulfill it due to stock shortages.
- We cannot deliver to your location.
In such cases, you will be issued a full refund.
Refunds
- Refunds are issued at our discretion for missing items, incorrect orders, or food quality issues.
- Please contact us immediately upon receiving your order if there is an issue. We may request photographic evidence or the return of the item.
Allergens & Dietary Requirements
- Customer Responsibility It is your responsibility to inform us of any allergies or dietary requirements before placing your order.
- Risk of Cross-Contamination While we take every precaution to prevent cross-contamination, our kitchen handles nuts, gluten, dairy, and other allergens. We cannot guarantee that any item is 100% allergen-free.
Intellectual Property
- All content on this Site, including text, graphics, logos, and images, is the property of the restaurant or its licensors.
You may not reproduce, duplicate, copy, or resell any part of the Site without express written permission from us.
Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect or consequential loss arising from your use of the Site or our services.
- Our total liability to you in respect of any losses arising under or in connection with these Terms shall not exceed the total cost of your order.
- We are not responsible for delays caused by events outside our reasonable control (Force Majeure).
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the modified Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.